work
work
Perfecting The Fact Finder
Perfecting The Fact Finder
Redesigned the investor onboarding and client profile experience to enhance efficiency, engagement, and usability. Reduced onboarding time by 70%, improved data accuracy by 25%, and decreased monthly support tickets by 90%. Increased adviser engagement and reduced drop-off rate in onboarding flow from 50% to 28%.
Redesigned the investor onboarding and client profile experience to enhance efficiency, engagement, and usability. Reduced onboarding time by 70%, improved data accuracy by 25%, and decreased monthly support tickets by 90%. Increased adviser engagement and reduced drop-off rate in onboarding flow from 50% to 28%.
Role
Product Strategy
End-to-end Design
leadership
leadership
Shipping products is great, but what I find even more meaningful is helping others grow. I offer pro-bono mentorship to newcomers in the field trying to get their first designer job, and those switching careers into UX
Shipping products is great, but what I find even more meaningful is helping others grow. I offer pro-bono mentorship to newcomers in the field trying to get their first designer job, and those switching careers into UX
10+
Pro-bono mentorship sessions
Hold weekly 1:1's with designers to help educate, guide and assess design process, communication and execution.
Highlights
Facilitate interactive 'Joureney Mapping' workshops at Morningstar Wealth as a part of continuous discovery
Empowering new developers through Figma 'Dev mode' training (on-going)
Interviewed 47 candidates for design teams at Morningstar (on-going)
Provided 1:1 pro-bono mentorship to 10+ external designers (on-going)
strategy
strategy
Design is a team sport. I help translate business strategy into product roadmaps by facilitating collaborative, in-depth conversations, as well as liaison with engineers to design a great experience. glimpse of some of the design thinking workshops I have led to uncover answers to challenging problems and inform product vision
Here is a glimpse of some of the design thinking workshops I have led to uncover answers to challenging problems and inform product vision – ranging from design sprints to co-creation workshops, customer journey mapping, and more.
Customer Journey Mapping
Customer journey mapping exercise conducted for visualizing an end-to-end experience for Morningstar help & support journey.
Know Your Data
Purpose, Positioning, Placement
Analytics generates insights, resulting in building hypothesis,
and experiments for our Investor Portal team.
Interview, Opportunity, Insight
Define high level functional flows and map out data elements to help engineers in building the data schemas and app framework.
Brand Architecture
Brand Architecture
Frequently collaborate with engineers and PMs to map out user flows and understand multi-step, cross platform information architecture.
collaboration
collaboration
Efficient communication is key to productive and fulfilling relationships in a workplace. Here is what some of the colleagues I have worked with say about my collaboration style & communication.
Daniel Gara.
Co-founder, AdviserLogic
↓
I highly recommend Piyush for his outstanding contributions as a UX designer at AdviserLogic, a fintech company. His user-centric approach and attention to detail led to significant improvements in our product's usability. Piyush demonstrated creativity, collaboration, and adaptability, making him a valuable asset to any UX team.
For instance, we were building financial advice generation platform, he was using research findings to come up with design solutions. I remember sitting in multiple Design weekly meetings where we talked about how users might interact with the design and decisions were made based not only on what made sense from our perspective, but based on what we knew about the users.
Sahil Gupta
Associate Director of Product, Morningstar
↓
Piyush is an exceptional Product Designer with unparalleled skills in both UX and UI design. His ability to create seamless user experiences and visually stunning interfaces is commendable. He excels in understanding user needs, conducting thorough research, and translating insights into designs that resonate with the target audience. Piyush is also a great team player, with strong communication skills and a proactive approach to problem-solving. Overall, he is an invaluable asset to any design team.
Piyush's ability (and willingness) to tackle so many huge projects simultaneously is critical to the smooth functioning of the Morningstar team. I personally get overwhelmed with my fairly light involvement across several of these initiatives, and Piyush somehow manages to drive all of them at the same time.
Apurv Priyardarshi.
Associate Director of Software Engineering, Morningstar
↓
Piyush is a "design quality - driven" designer.
Piyush helped the software team hold the bar of quality. He participated implementation bug bash sessions to help engs fix issues and helped the team in improving the quality of implementations.
Improving Processes and Fostering Collaboration
Continually find ways to improve design working model, and collaborate with engineers and PMs for better process standardizations.
Upholding Design Quality
Continually raise the quality bar through solid craft, feedback and active participation in design QA sessions for engineers.
Piyush Vishnoi
About me
Designer by choice, engineer by qualification, and a generalist at heart. Over 7 years of experience working in diverse environments,
on enterprise and consumer facing digital products across Defence, Insurance, Fintech industries. Previously, launched Investor Portal, Client Profile, Unified experience of Help & support and 5 other products, and led Design Systems efforts at Morningstar.
Life-long learner; constantly humbled by the wisdom of many.
Contact
piyushsinha4@gmail.com
7770056372
Gurgaon, HR
There's more
There's a lot more, in case you are interested in taking a look at in-depth case studies from my previous projects